We have recently heard from EZ Tripper users that they lost all trips when launching the app and asked us how to get them back. We are very surprised to hear about this issue and are currently investigating the cause.
We’re not sure if this problem coincides with updating to iOS 7 on these users’ devices. Please help us resolve this by commenting on this post with more details if you have encountered this problem. We’d like to know what actions were taken on the device prior to having this problem and generally what changed since EZ Tripper was working last time.
For current users of EZ Tripper: please be advised to export your trips frequently as a backup.
We’re currently working on an update for iOS 7 for EZ Tripper, so hopefully we’ll resolve this problem soon with the app update.
Thank you for your support and we apologize if you have experienced this issue. We’ll try our best to find a way to recover any lost data.